Privacy Policy for Passengers

Information We Collect

• Personal Information: When you sign up as a passenger, we collect your name, email address, phone number, and payment details.

• Location Data: We collect your real-time location when you request a ride and during the ride to match you with nearby drivers and navigate you to your destination.

• Ride Data: We collect data about your rides, including pickup/drop-off locations, ride distance, time, and payment method.

• Payment Information: We process your payments securely through the payment gateway and store necessary payment details for billing purposes.

How We Use Your Information

• To Provide Services: We use your information to complete ride bookings, process payments, and provide you with the ride-hailing experience.

• Communication: We use your data to send updates regarding your ride status, promotions, and service changes.

• Safety: We use your information to verify your identity and ensure a safe and secure ride.

• Improvements and Analytics: We analyze usage patterns to improve the app’s features, performance, and overall user experience.

Your Rights and Choices

• Access and Control: You have the right to access, update, or delete your personal information. You can do so via the app settings or by contacting support.

• Opt-Out of Marketing Communications: You can opt-out of promotional emails or notifications anytime.

• Account Deletion: You can request the deletion of your account, which will erase all your data from our systems, and you will no longer be able to use CARRY's services.